FAQ

Is Ivy Enterprise available nationwide?

It is available nationwide – however, each account has geographical limitations based on where your inviting title company is located. Shoot us a message if you are interested in adding counties!

Do I need to split up names and addresses?

No, you don’t! One of our favorite features is the automatic name and address splitting. Just upload your CSV file and our system will automatically split up names for you. We do the same thing for addresses! This feature alone has saved our clients thousands of dollars. We eliminate the need to manually modify files from the MLS or other sources, which saves you time and money.

What if I only have an address?

That’s no problem. Our nationwide property database and Target Trace™ feature will pull information on the most current owner and automatically add it to your file. That means you can identify target properties by address alone — no more manual research! Just upload a CSV with a single column – full address – and click Confirm, and your order will be emailed directly to you in minutes (sometimes, seconds).

Where do you get your data?

Ivy Data produces the highest quality data available today. We’re under NDA with multiple local and nationwide companies. We ingest data in all kinds of formats, clean it up, and add it to our own systems. That’s why our match rate is so high, and it’s the reason we can offer such low prices and fast delivery.

Can I run a test batch?

Go for it. We know you’ll love the convenience and the results! Signing up is super quick. You only pay pennies per match. If you’re interested in the quality of our data or the match rate, we encourage you to visit the app and test drive Target Trace™. Get your first order in under 3 minutes, signup included!

How can I request a feature?

After signing up for the app, just send us an email! You can also call a customer service representative directly, plus our number is listed on the same page in case you need it fast. We welcome all your input, and we’re always developing new ways to streamline the business processes our customers find most helpful and effective.

How do I create an area to search on the map?

We have a couple easy options available:

  1. Pin any address in the United States on our map using our address search toolbar. Once pinned, choose a radius search around that property or click on polygon search to draw your own area around the property.
  2. Use the radius or polygon tool to draw your custom area, the search.
Do I need to split up names and addresses?

No, you don’t! One of our favorite features is the automatic name and address splitting. Just upload your CSV file and our system will automatically split up names for you. We do the same thing for addresses! This feature alone has saved our clients thousands of dollars. We eliminate the need to manually modify files from the MLS or other sources, which saves you time and money.

We have a support team that is accessible at support@ivyenterprise.com. We also have a live chat and ticketing system available for all users (agents, admins, sales executives, etc). This is available nationwide and across all accounts.
Email Support